Frequently asked questions

Everything agents ask us about Wolk, in one place. If your question isn't here, write to support@wolk.website.

Getting started

What do I need to run Wolk?

An iPhone running iOS 17 or later. You sign in with Apple or with email and password; there is no separate registration site.

What does the free tier include?

Your first 3 tours are free, with the complete kit for each: MLS listing, social video script, and text blast. No card is required, and the tours don't expire.

How long does setup take before a tour?

About ten seconds: the property address (with autocomplete), beds and baths, the tone of voice you want, and the output language. Then you start walking.

Is there an Android version?

Not yet. Wolk is a native iOS app, and the on-device transcription it relies on is built on Apple's speech frameworks.

How it works

What exactly is in a listing kit?

Three pieces, each written for its channel: a paperwork-ready MLS description, a short social video script that opens with a hook, and a text blast you can send to your sphere. Smart Copy also formats variants for MLS entry forms, Zillow, Facebook, Instagram, and email.

How long does generation take?

About 15 seconds from the moment you finish the walkthrough, on a normal connection. The kit is generated server-side from your transcript and photos.

Does Wolk work without a signal?

Recording and transcription are fully on-device, so the walkthrough needs no connection. The upload and generation step runs when your phone is back online.

Can I edit what Wolk writes?

Always. Every piece is a draft you review and edit in the app before copying it anywhere. Nothing is published on your behalf.

Who is responsible for the accuracy of a generated listing?

You are, as the listing agent. Wolk drafts from what you said and photographed, but generated text can contain mistakes. Verify facts, measurements, and fair-housing compliance against your local MLS rules before publishing, the same way you would with copy from an assistant.

Privacy

What happens to my voice recordings?

Nothing: there are none. Speech is transcribed on your phone with Apple's on-device speech recognition, and raw audio is never stored or uploaded. Only the text transcript leaves the device.

What data does Wolk collect?

What the app needs to work: your name and email, property addresses, the photos you take, transcripts and generated copy, and your subscription status. No analytics SDKs, no advertising identifiers, no tracking. The full breakdown is in the privacy policy.

Can I delete my data?

Yes. Delete your account in the app under Settings, or email privacy@wolk.website and we'll handle it.

Billing & teams

What do the plans cost?

Pro is $14.99/month (or $143.99/year, which works out to $12/month) for one seat, billed through the App Store. Growth is $39.99/month for a base seat, plus $14.99/month per extra seat (seats 2–15) dropping to $9.99/month per seat after that (up to 40 total), billed separately on wolk.website. Prices are in USD; the App Store bills in your local currency where required.

How does billing work?

Pro is billed through the App Store on your Apple ID. Change or cancel anytime in iOS Settings under Subscriptions; refunds are handled by Apple. Growth is billed separately on wolk.website via Stripe, so it's never subject to the App Store's cut. Manage or cancel it anytime from your account settings.

How do team seats work?

On Growth, an organization admin subscribes for the team and adds seats up to the count they've paid for. Extra seats can be added anytime from Settings. Everyone shares the same tour history and CRM, so the whole agency sees what's been walked and what's ready to publish.

We have more than 40 agents. What now?

Write to support@wolk.website: enterprise rollouts (41+ seats) are sales-assisted and set up per brokerage.

Availability

Which markets is Wolk built for?

Real estate agents in the United States and Canada. The MLS piece follows general North-American listing conventions; always check your local board's rules.

Which languages does Wolk speak?

The app runs in English and Italian, and kits can be generated in either language regardless of the language you dictated in.

Still stuck?

The support page covers troubleshooting for permissions, purchases, and account deletion, or write to support@wolk.website.